So, you need broadband for your small business, but can’t decide whether to stick to a standard residential package, or go with an upgraded business one? Well in this blog, we’re going to compare the various benefits of home vs business broadband, so that you can make an informed decision about which you need.

All broadband packages, be they residential or commercial, come with some level of cyber security. Now for a business, obviously cyber security is incredibly important, so broadband providers often offer enhanced security features with their commercial packages. This will vary from package to package, so it is worth comparing what’s on offer, to decide whether you need the added security. And it also tends to be the case that commercial broadband speeds are faster than those offered in most residential packages, and that the speeds of business customers are prioritised over those of residential customers.

A business package often comes with phone lines, much like a residential one. The difference is that a residential phone line tends to be limited in its options. You can get voice mail and perhaps three way calling, but no more. With a business package, more complicated phone systems, such as VoIP, can be installed, giving you more options and flexibility. And if you have network needs that surpass a standard broadband connection, these can often be incorporated into your package. A Static IP, so that you can run your business remotely, is also often provided.

Perhaps the biggest difference, however, comes in the form of customer support. If you have a business package, you will have your needs prioritised over residential customers. Most providers will guarantee faster response times, and quicker solutions. And most providers offer service level agreements, so that their support guarantees are written into your contract.

The sticking point, however, is the cost. The standard commercial broadband package tends to be more expensive than the standard residential one. And each added extra you choose – VoIP or a Static IP, for example, is going to add to the cost. Therefore, commercial packages can end up being very expensive.

So, we can draw this conclusion. Commercial broadband packages offer more features. If you have specific broadband needs, a commercial package may be the only way to satisfy them. When making your decision, weigh up your needs against the cost. If you already have a connection speed that does enough for your business, and aren’t interested in any optional extras, then there may not be any need to spend more money on a more expensive commercial broadband package. If, however, you do have needs more complex than a residential package can satisfy, it may be worth paying extra.